Last Updated: December 2, 2025
What’s up Guelph (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit forms on our website
- Subscribe to our newsletter or communications
- Contact us with inquiries
- Participate in community features or events
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Improve and personalize your experience
- Send you information about local events and news in Guelph
- Respond to your inquiries and provide customer support
- Send newsletters and marketing communications (with your consent)
- Analyze website usage and trends
- Detect and prevent fraud or abuse
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information to improve our service. These third-party services may include:
- Typeform: We use Typeform to collect form submissions. Information you provide through forms is subject to Typeform’s privacy policy.
- Analytics Services: We may use analytics services to monitor and analyze web traffic.
- Cloudflare: Our website is protected by Cloudflare. Cloudflare may collect certain information as described in their privacy policy.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business
- With Your Consent: We may share information with your explicit consent
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Email Communications
If you subscribe to our newsletter or communications, you may unsubscribe at any time by clicking the “unsubscribe” link in any email we send or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Website: https://whatsupguelph.com
- Email: contact[at]whatsupguelph.com
This privacy policy was last updated on December 2, 2025. By using our website, you consent to our privacy policy.
